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legal

privacy policy
& terms.

Garage Door Geeks — Wesley Chapel & Tampa Bay, FL | Last updated: June 2025

privacy policy

Garage Door Geeks (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at thedoorgeeks.com or contact us for service.

Information We Collect

We may collect the following types of information:

  • Contact Information: Name, phone number, email address, and service address when you submit a contact form, booking request, or call us.
  • Service Information: Details about your garage door system and the service you're requesting.
  • Usage Data: Non-personal information such as browser type, pages visited, and time spent on our site (via Google Analytics, if enabled).

How We Use Your Information

We use your information solely to:

  • Respond to service requests and schedule appointments.
  • Communicate with you about your service, confirmations, and follow-ups.
  • Improve our website and customer experience.
  • Send service-related communications (not marketing, unless you opt in).

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share limited information with:

  • Service providers who help us operate our business (e.g., scheduling software, CRM platforms) under strict confidentiality agreements.
  • Law enforcement or regulatory bodies if required by law.

Cookies & Tracking

Our website may use cookies and analytics tools (such as Google Analytics) to understand how visitors use our site. These tools collect anonymous, aggregated data and do not identify you personally. You can disable cookies in your browser settings at any time.

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or destruction. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You may request to access, correct, or delete personal information we hold about you by contacting us at tim@thedoorgeeks.com. We will respond within a reasonable timeframe.

Contact for Privacy Questions

For any privacy-related questions or concerns, contact us at:

  • Email: tim@thedoorgeeks.com
  • Phone: (630) 258-8444

terms of services

By using our website or booking our services, you agree to the following terms:

services & pricing

All services are performed by trained technicians. Pricing shown on our website applies to standard residential garage door systems and common repair scenarios. If additional issues are discovered during inspection, your technician will explain all options and costs before any additional work begins.

Booking & Appointments

Appointments are scheduled as service visits, not free estimates. Our technicians arrive prepared to complete the requested service. If service is declined after arrival, a diagnostic fee of $79 applies for the inspection and visit time.

 

By checking the acknowledgement boxes during the booking process, you confirm that you have read and accepted these terms.

Warranty

Parts and labor warranties vary by service type. Our technician will advise you on applicable warranty terms at the time of service.

Limitation of Liability

Garage Door Geeks is not liable for any indirect, incidental, or consequential damages arising from our services beyond the cost of the service rendered. Our liability is limited to re-performing the service or refunding the service cost at our sole discretion.

Changes to These Terms

We reserve the right to update this Privacy Policy and Terms of Service at any time. Changes will be posted to this page with an updated date. Continued use of our website or services after changes constitutes acceptance of the updated terms.

Governing Law

These terms are governed by the laws of the State of Florida. Any disputes shall be resolved in Hillsborough County, Florida.